Determinants of stress during pandemic on workers' performance for government hospital

Zainal Ariffin, Zailin and Ab Ghapar, Ras Alikin and Isa, Norsuhada (2022) Determinants of stress during pandemic on workers' performance for government hospital. In: 14th International Conference on Humanities and Social Sciences 2022 (ICHiSS), 19 - 20 May 2022, via virtual conference. (Submitted)

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Abstract

Stress has significant psychological psysiological and performance effects on human resources of an organization. Though, the stress has some performance effects among the workers but not all the stresses are destructive in nature. The work stress is found in all the sectors during the Covid-19 pandemic in Malaysia. However most impacted sector is the health sector where the frontliner are involved. This study sought to examine the determinants of stress during the pandemic on workers performance from government hospital and their consequence. The present research will involve eight fully government COVID-19 hospital in Klang Valley which are Kajang Hospital, Banting Hospital, Shah Alam Hospital, Tunku Ampuan Rahimah Klang Hospital, Selayang Hospital, Serdang Hospital, Ampang Hospital and Sungai Buloh Hospital. An online survey will be conducted involving 200 hospital employees ranging from clinical and non-clinical employees. This survey aims to stress the traditional hospital work stressor unstable and more demanding hospital work environment stressor prosocial behavior and turnover intention reactions to stress and its effect on job performance from the government hospital. The study plan to employ multiple regression to analyse the effects of independent variables on the job performance. A few research impacts forecasted from the research which involve academicians, healthcare industry and policy making in Health Ministry of Malaysia. On serious note, it is hope that the research will contribute to betterment of the healtheare industry services in Malaysia

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: COVID-19 Stressor, workers performance, government hospital
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HN Social history and conditions. Social problems. Social reform
R Medicine > RA Public aspects of medicine
Divisions: Faculty of Defence Studies &Management
Depositing User: Mr Shahrim Daud
Date Deposited: 06 Feb 2024 08:11
Last Modified: 06 Feb 2024 08:11
URI: http://ir.upnm.edu.my/id/eprint/309

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