Evaluating the Relationship between Quality Management Dimensions and Supply Chain Management for Maintaining Infantry Fighting Vehicles at Mechanized Infantry Battalion

This study is conducted to identify the relationship between the Total Quality Management dimension with the implementation of Supply Chain Management in the maintenance system of infantry fighting vehicle at ll*** Royal Malay Regiment (Mechanize), Kuantan, Pahang. A total of 150 respondents consist of army personnel at the 12*** Royal Malay Regiment (Mechanize) were selected and involved in ^s study. The quantitative method is applied throughout this study where the data is collected by questionnaire surveys. The response obtained from the distribution of self-administered questionnaires is analyzed using Statistical Package for Social Science (SPSS)version 23. For this study, four independent variables from the Total Quality Management dimension consists of strategic planning, leadership, human resource management, and customer focus are verified with Supply Chain Management being the dependent variable. The outcome of the measurement scales in this study has convincingly met the standards of reliability of the analysis. The study concludes that each variable namely strategic planning (Xi=.559), leadership (X2=.034), human resource management (X3=.092) and customer focus (X4=.190) had a significant positive relationship with the Supply Chain Management that was implemented at the 12*** Royal Malay Regiment (Mechanize). It was also being identified that the strategic planning (Xi=.559) has the most extent towards Supply Chain Management implementationat the 12*** Royal Malay Regiment (Mechanize). This study has proved and achieved all the objectives stated by the researcher. It is vitally important that the Commanding Officer of the 12*** Royal Malay Regiment (Mechanize) understand how strategic planning, leadership, human resource, and customer focus are related to Supply Chain Management implementation at the 12TH Royal Malay Regiment (Mechanize).

Kajian ini dilaksanakan untuk mengenal pasti hubungan antara Pengumsan dimensi Kualiti Menyeluruh dengan Pengumsan Rantaian Bekalan dalam sistem penyelenggaraan kenderaan tempur infantri di Batalion ke-12 Rejimen Askar Melayu Diraja (Mekanize), Kuantan, Pahang. Seramai 150 responden terdiri daripada anggota tentera di Batalion ke-12 Rejimen Askar Melayu Diraja (Mekanize) telah dipilih dan terlibat dalam kajian ini. Kaedah kuantitatif digunakan sepanjeing kajian ini iaitu data dikumpulkan melalui kaedah tinjauan dan soal selidik. Maklum balas yang diperoleh daripada pengedaran soal selidik yang dikendalikan telah dianalisis menggunakan perisian Statistical Package for Social Science (SPSS) versi 23. Melalui kajian ini, empat pemboleh ubah daripada dimensi Pengumsan Kualiti Menyeluruh yang terdiri daripada perancangan strategik (Xi=.559), kepemimpinan (X2=.034), pengumsein sumber manusia (X3=0.092) dan fokus pelanggan (X4=.190) telah dibxiktikan dengan Pengumsan Rantaian Bekalan yang menjadi pemboleh ubah bersandar. Skala pengukuran yang dijalankan melalui kajian ini telah memenuhi standard kebolehpercayaan anahsa. Kajian ini juga menyimpulkan bahawa setiap pemboleh ubah iaitu perancangan strategik, kepemimpinan, pengumsan sumber manusia dan fokus pelanggan mempunyai hubung kait yang signiflkan dengein PengumsanRantaian Bekalan yang dilaksanakan di Batalion ke-12 Rejimen Askar Melayu Diraja (Mekanize). la juga dikenalpasti bahawa perancangan strategik (Xi=.559) adalah elemen paling teikesan terhadap pelaksanaan Pengumsan Rantai Bekalan di Batalion ke-12 Rejimen Askar Melayu Diraja (Mekanize). Kajian ini telah mencapai semua objektif yang dinyatakan oleh pengkaji. Secara konklusinya, adalah sangat penting bagi Pegawai Memerintah Batalion ke-12 Rejimen Askar Melayu Diraja (Mekanize) untuk memahami bagaimana perancangan strategik, kepemimpinan, sumber manusia dan fokus pelanggan berkaitan dengan pelaksanaan Pengumsan Rantaian Bekalan di Batalion ke-12 Rejimen Askar Melayu Diraja (Mekanize).